IT support, equally known as Information Technology (IT) Service management in our context describes the strategic approach for designing, delivering, managing, and improving the way IT is used within your organization. The goal is to ensure that the right processes, people and technologies are in place so that your organization can meet its business goals or objectives.
With our yearly contract your organization can tap into our rich expertise under the auspices of our IT support specialists to get the best practice means of IT delivery. Within the framework of this contract, you have all the following IT support services readily available for you. With a response time of just 30 minutes, we are right at your doorsteps to resolve your IT issues and challenges.
- Computer networks and communication
- Computer repairs and maintenance
- Business and IT Consultancy
- Software retails
- Machines and Systems installation and management
- Advice and training
- Web security
- Configuration management
- Backups and recoveries
- Internet marketing
- Strategic planning
- Website maintenance
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